1. Introduction
PT Isyfi Media Tekno (“we”, “us”) respects your privacy. This policy explains how we handle the information we receive when you visit the website https://isyfimediatekno.ai.id (the “Website”) and contact us. We provide Software Development, Tech Consulting, and System Integration services.
By accessing or using the Website, you agree to the practices described in this Privacy Policy.
2. Scope
This policy applies to the Website. Our product, Isyfi Pray (a TV prayer-time app), has its own separate privacy policy at the Isyfi Pray Privacy Policy (available in Indonesian).
The Isyfi Pray Privacy Policy states that the app does not collect users' personal data and stores configuration only on the mosque device.
3. Data We Collect
We may collect the following information through the Website:
a. Data you provide via the contact form
Name, email address, company name (if provided), subject, and message.
b. Newsletter data
Email address (and name, if requested).
c. Technical and analytics data
IP address, device/browser type, pages visited, and time of visit, through cookies or similar technologies — only if an analytics service is enabled.
d. Specific (sensitive) personal data
We do not request or collect specific (sensitive) personal data through the Website.
4. How We Use Data
- To respond to your inquiries, quote requests, or consultations.
- To send newsletters to subscribers.
- To understand and improve the performance and content of the Website (only if analytics is active).
- To comply with legal obligations and keep the Website secure.
5. Legal Basis
We process personal data based on: (a) your consent (contact form, newsletter, and non-essential cookies); (b) our legitimate interest in operating and securing the Website; and (c) applicable legal obligations. You may withdraw your consent at any time as described in the "Your Rights" section.
6. Client Data
In our Software Development, Tech Consulting, and System Integration services, we do not collect client data for our own purposes. We hold client data and information in strict confidence.
Any access required during a project is limited to what is agreed in the contract or non-disclosure agreement (NDA) with the client.
8. Sharing Data with Third Parties
We do not sell your personal data. Data may be processed by service providers that help operate the Website (hosting, email/newsletter, analytics), solely for the purposes described in the "How We Use Data" section and with adequate safeguards. Data may also be disclosed where required by law.
9. International Data Transfers
Some service providers may process data outside Indonesia. In such cases we ensure protections equivalent to those under Indonesia's PDP Law.
10. Storage & Retention
- Contact form data is kept for as long as needed to follow up on your request.
- Newsletter data is kept until you unsubscribe.
- Analytics data is retained according to the provider's settings.
11. Security
We apply reasonable technical and organizational measures to protect personal data, including HTTPS and access restrictions. If a personal data breach occurs, we will respond to it and notify as required by Indonesia's PDP Law.
12. Your Rights
Under Law No. 27 of 2022 on Personal Data Protection (PDP Law) — and, for visitors from the European Union, in line with GDPR principles — you have the right to:
- Access and obtain a copy of your personal data.
- Correct inaccurate data.
- Erase your personal data.
- Restrict or object to processing.
- Withdraw consent you have given.
- Lodge an objection to processing.
To make a request, contact us at [email protected]. We will respond within a reasonable period in accordance with applicable regulations.
13. Children
The Website is intended for businesses and professionals and is not directed at children. We do not knowingly collect personal data from children through the Website.
14. Links to Other Sites
The Website may contain links to third-party sites that have their own privacy policies. We are not responsible for the privacy practices or content of those third-party sites.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page together with its update date. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Entity: PT Isyfi Media Tekno
- Email: [email protected]
- Website: https://isyfimediatekno.ai.id